New HR Service Hub

We're improving the way you request HR service at Berkeley ~

On October 25, 2021, a new, more modern HR ServiceNow look and feel was launched that will enhance the interractions between campus and their Berkeley Regional Services (BRS) teams. Previously referred to as HR ServiceNow 2.0, we're officially calling it the new HR SERVICE HUB.

What are the benefits?

  • Approved staff will have more information and details right at their fingertips with GREATER VISIBILITY into their department(s) requests.
  • It will be easier to ask for what you need by using a MORE INTUITIVE SYSTEM with less required information up front when making a request.
  • We will pull information directly from UCPath which will REDUCE YOUR DATA ENTRY.
  • You will have BETTER SEARCH CAPABILITY to make it easier and faster to find information and the right form you need.
Image of banner reading "we are live"


Marc Fisher
Vice Chancellor, Administration 

Core Project Team

Teal Sexton
Project Lead
Louise (JR) Schulden
Project Manager
Doug Van Buren
HR ServiceNow Product Owner
Justin Anonuevo
Platform Architect
Michael Baldwin
Lead HR Developer
Iryna Donchishin
Lead QA Analyst
Bobby Cox
Anthony Roybal
ServiceNow Manager
Arliss Nakken
Communications Lead
Ying Kuah
Learning Specialist, People & Culture
Alison Murray
Business Systems Analyst

To see more details, check out our HR ServiceNow Project Charter

Note: It's important to know that ServiceNow for IT requests will not change.

We're very excited to bring the HR SERVICE HUB to all by simplifying forms and processes, providing broader access for department staff, and strengthening partnerships between campus and their regional teams.
Teal Sexton, SHARE Regional Director
Image of people working together

Many thanks to our Work Teams!

(Visit each team's page below to see who participated and their slide deck)

Access and Roles 

Generic Forms 

Leave Requests 

Separation Requests 

Staff Hiring 

Student Assistant Hiring

Academic Hiring