We've improved the way you request HR service at Berkeley ~
On October 25, 2021, a new, more modern HR ServiceNow look and feel was launched that enhances the interractions between campus and their Berkeley Regional Services (BRS) teams. Previously referred to as HR ServiceNow 2.0, we're officially calling it the new HR SERVICE HUB.
What are the benefits?
- Approved staff will have more information and details right at their fingertips with GREATER VISIBILITY into their department(s) requests.
- It will be easier to ask for what you need by using a MORE INTUITIVE SYSTEM with less required information up front when making a request.
- We will pull information directly from UCPath which will REDUCE YOUR DATA ENTRY.
- You will have BETTER SEARCH CAPABILITY to make it easier and faster to find information and the right form you need
Sponsor
Marc Fisher |
Vice Chancellor, Administration |
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Core Project Team
Teal Sexton |
Project Lead |
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Louise (JR) Schulden |
Project Manager |
Doug Van Buren |
HR ServiceNow Product Owner |
Justin Anonuevo |
Platform Architect |
Michael Baldwin |
Lead HR Developer |
Iryna Donchishin |
Lead QA Analyst |
Bobby Cox |
Developer |
Anthony Roybal |
ServiceNow Manager |
Arliss Nakken |
Communications Lead |
Ying Kuah |
Learning Specialist, People & Culture |
Alison Murray |
Business Systems Analyst |
To see more details, check out our HR ServiceNow Project Charter.
Note: It's important to know that ServiceNow for IT requests will not change.
Many thanks to our Work Teams!
(Visit each team's page below to see who participated and their slide deck)