HR Service Hub

We're improving the way you request HR service at Berkeley ~

With a more modern HR ServiceNow look and feel, the new HR SERVICE HUB enhances the interractions between campus and their Berkeley Regional Services (BRS) teams. Note: ERSO-supported departments as well as Cal Performances, and I-House will continue to contact their respective HR teams directly to request service. 

You'll experience: 

  • A MORE INTUITIVE SYSTEM with less required information up front when making a request.
  • REDUCED DATA ENTRY as more details will be pulled directly from UCPath.
  • BETTER SEARCH CAPABILITIES to make it easier and faster to find information and the right form(s) you need.

Simply submit an online request (case/ticket) in the HR Service Hub for HR/APS assistance - even to ask a general question or to report a problem. Your regional HR team will take it from there!

The NEW! HR Service Hub is here!

Simply click here to go to the Portal to request service ~

Background image: Image of home page for the new HR Service Hub platform

Additional resources to help you with the new system ~

You can still use the SERVICE at UC BERKELEY site to manage ALL your IT & HR requests - Including your legacy HR ServiceNow requests. 

   Image showing Service at UC Berkeley home page

Ways to provide feedback and other details:

Having any difficulties accessing the HR Service Hub?? Go to: https://berkeley.service-now.com/ess/, select "Get IT Help", create an IT ticket, and select "ServiceNow" as the Affected Service.